Privacy Policy

At Go Tech Zone, LLC, we prioritize your privacy. We collect and use personal and non-personal information to provide and improve our services. Your data is secure with us, and we do not sell or trade it. You have rights over your data, including access, correction, and deletion. For more details, please review our full Privacy Policy on our website.

Effective Date: June 6, 2024

Go Tech Zone, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We collect two main types of information:

  • Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, billing address, and username (if applicable). We only collect this information when you voluntarily provide it to us, such as when you create an account, contact customer support, or make a purchase.
  • Non-Personal Information: This includes information that does not identify you personally, such as your browser type, operating system, IP address, browsing activity on our website, and general demographic information. We collect this information automatically through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect for several purposes:

  • To provide, operate, and maintain our website and services.
  • To improve, personalize, and expand our website and services based on your usage patterns.
  • To understand and analyze how you use our website and services to improve your experience.
  • To develop new products, services, features, and functionality.
  • To communicate with you, including for customer service, updates, and promotional offers (with your consent).
  • To process transactions and send related information, such as invoices and purchase confirmations.
  • To prevent fraud and maintain the security of our website and services.

3. Legal Basis for Processing Your Information

We process your personal information based on several legal grounds, including:

  • Your consent: In some cases, we will ask for your explicit consent to process your personal information, such as for marketing purposes.
  • Contractual necessity: We may need to process your information to fulfill a contract with you, such as providing our services.
  • Legitimate interests: We may use your information for our legitimate interests, such as improving our website and services or preventing fraud, as long as those interests do not override your rights.

4. Sharing Your Information

We do not sell or share your personal information with third parties for their own marketing purposes without your consent. However, we may share your information with the following parties:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as data hosting, payment processing, and marketing automation. These providers are obligated to use your information only for the purpose of providing the services to us.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your information, including:

  • Data encryption at rest and in transit
  • Access controls to restrict access to your information
  • Regular security audits and updates

6. Your Rights (California Residents Only)

If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These rights include:

  • The right to know: You have the right to request information about the categories and specific pieces of personal information we collect, use, and disclose about you.
  • The right to access: You have the right to access a copy of your personal information that we hold.
  • The right to deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • The right to opt-out of the sale of your personal information: You have the right to opt-out of the sale of your personal information. We do not currently sell your personal information, but we will update this policy if we do so in the future.

You can exercise your rights by contacting us using the information below.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party website you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time

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